Quality issues are not fully solved

Mres has discovered a quality issue on the O-ring assembled on the Nemo Air quick connector. Under certain circumstances the O-ring can fail and consequently Nemo Air may start leaking through the Quick Connector.

As a result, there is a continuous, albeit slow, loss of breathing gas. This situation could potentially lead to an accident, hence Mares has decided to issue a product recall. The solution indicated was to substitute the existing O-ring with a new one of different material and hardness. Even if above solution is already improving Nemo Air Quick Connector performance, Mares further investigated in order to obtain the maximum performance and reliability and they have found that, in severe conditions, even with the new O-ring Nemo Air Quick Connector was leaking. Therefore Mares has designed a New Nemo Air Quick Connector Assy Female (code 44200829) featuring a new seal and seat.

This solution is now fully satisfactory. Mares asks you therefore to replace the mentioned Quick Connector Assy Female with the new one.

Mares reccomends: Nontheless for your personal safety and to avoid possible dangerous accidents: stop diving with a quick connector subject to this recall until this is not removed and replaced with the new one.

Affected products and codes are:

1. Finished goods

  • 414158 – DIVE COMPUTER NEMO AIR
  • 414159 - DIVE COMPUTER NEMO AIR W/COMPASS NO

2. Spare parts

  • 44200771 – HP HOSE W/QUICK CONNECTOR NEMO AIR
  • 44200770 – QUICK CONNECTOR ASSY. FEMALE NEMO AIR

Users should contact the nearest authorized Mares Service Center to schedule the replacement of the Nemo Air Quick Connector. Remind that the replacement must be done at no charge. (jdo)

Published on: 02/04/2010

Tags: equipmentmaresnemo airo-ringquick connector

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